Assistant General Manager
Manage vibrant teams, drive customer service, and enjoy a £34k+ salary with bonuses, extra holiday, discounts, and career progression. Fast-paced and rewarding!
Job Offer Overview
This Assistant General Manager role offers a competitive basic salary starting at £34,000, with a total OTE exceeding £38,500 thanks to a bonus scheme. You’ll also enjoy a solid benefits package including paid holidays, pension options, and attractive staff discounts. This opportunity is a full-time contract for 40 hours per week and is ideal for applicants wanting to advance their management career in a stable and growing business within the leisure sector.
The job comes with the promise of career progression, structured training, and recognition for your hard work. If you’re seeking a workplace that values its staff and likes to promote from within, this could be a great fit. Applicants who appreciate dynamic work environments, team mentorship, and the chance to drive customer service standards will find this rewarding.
Beyond pay, you’ll also have opportunities for job autonomy and flexibility, with one weekend off in four and the chance to accrue extra days off for service. The package even includes discounts and other perks, such as free games and meal deals for your friends and family.
Day-to-Day Responsibilities
As Assistant General Manager, you will be heavily involved in both front-of-house and behind-the-scenes operations. Expect to coach and motivate a large team, driving excellent customer experiences and maintaining health and safety standards throughout the site.
Your duties also include supporting the General Manager in back-office tasks such as stock control, cash handling, and compliance. Regularly, you’ll oversee busy shifts, handle any customer queries, and foster a fun but safe environment for guests.
A key part of your job is to deliver operational excellence. You will be given targets for financial performance and customer service, and you’ll play a lead role in hitting these metrics and growing the business.
You’ll need to work flexibly, with evenings and weekends required, but there’s a clear shift pattern and recognition for extra hours worked. The right applicant thrives under pressure and enjoys the hustle of a popular leisure centre.
Main Benefits
This position is financially rewarding: a strong base salary plus monthly and half-yearly bonuses, depending on your centre’s performance. Hard work is genuinely recognised and rewarded.
Staff enjoy significant discounts, including 50% off food on shift and a 30% discount off food and drink for up to five friends. Free games add fun to the mix.
There’s good work-life balance potential, with flexible rotas and one weekend in four guaranteed off. Extra paid holidays accrue the longer you stay, further boosting overall package value.
Potential Downsides
The schedule requires working nights and weekends as standard, which could be a challenge if you prefer typical office hours.
The environment is fast-paced, so you need to be comfortable handling busy shifts, multitasking, and managing a large and varied team.
Verdict
This Assistant General Manager role stands out for its pay, strong benefits, career development promise, and inclusive team culture. If you thrive on customer engagement and operational leadership, consider applying and moving your career forward.