Customer Service & Logistics Coordinator
Coordinate customer service, manage logistics, and drive process improvements in a permanent role with a solid salary, incentives, and training support.
If you’re searching for a career move with consistent hours, a salary in the range of £27,000 to £30,000, and permanent stability, then the Customer Service & Logistics Coordinator position could be ideal. With Monday to Friday daytime shifts, this role is designed for those who enjoy a structured workweek and the opportunity to develop skills within a growing business. Benefits such as quarterly incentives, generous holiday allowances, pension schemes, and ongoing development add genuine appeal.
What does a Customer Service & Logistics Coordinator do?
On a typical day, a Customer Service & Logistics Coordinator wears many hats. Responsibilities include managing customer enquiries, handling order processing for domestic and international clients, and overseeing logistics to ensure orders reach their destinations on time. There’s a strong emphasis on maintaining service standards, nurturing client relationships, and ensuring compliance with transport regulations. In addition, you’ll keep stock records accurate, prepare necessary transport documentation, and assist the sales team in several administrative tasks. Candidates should be comfortable working with ERP systems and familiar with export documentation.
What stands out about this position?
Firstly, the permanent nature of the job and the straightforward work schedule provide excellent security and work-life balance. The company invests in staff with incentives, comprehensive holidays, and various training opportunities – a positive sign for both current performance and future career growth. The inclusive work culture and quarterly profit-sharing give the role an extra edge, making your effort feel valued. Social events further foster an engaging environment, turning colleagues into a collaborative team.
What are some challenges to consider?
Most notably, candidates should have prior experience with UK export processing and documentation. The position demands precise attention to order management and compliance details, which may pose a challenge for those new to logistics or without a manufacturing background. Meeting tight deadlines for customer orders and adapting to evolving client needs can sometimes introduce pressure. The multitasking requirements also mean you have to balance both routine and urgent tasks throughout the week.
Final verdict
All considered, the Customer Service & Logistics Coordinator role offers a rewarding mix of career benefits, a friendly work environment, and professional challenges. If you have a strong service mindset, proven logistics experience, and are ready for a permanent, full-time role with incentives and growth, this job offers excellent value. It’s a compelling opportunity for those ready to make a positive impact while enjoying stable employment and progressive career development.