Aviva keeps drivers protected with practical policies, online tools, and support that’s dependable!

Aviva is one of the UK’s most established insurers, known for flexible cover and customer-first policies. Drivers trust its reputation for reliability, as shown in this Aviva Insurance review.
The company blends heritage with modern convenience, offering digital claims, app support, and roadside assistance options. Customers appreciate a wide range of policies designed to match different lifestyles and driving habits.
With strong financial backing and millions of policyholders across the country, Aviva delivers consistency, reassurance, and peace of mind when accidents or unexpected events impact the everyday life of motorists.
Feature | What it Means for You |
Level of Cover | Choose from third-party, third-party fire and theft, or fully comprehensive protection tailored to your driving needs. |
Average Annual Cost | Drivers typically pay between £650–£800 annually, depending on age, driving history, and selected extras. |
Customer Ratings | ⭐⭐⭐⭐☆ – Many policyholders highlight good value and responsive claims support across online reviews. |
Extras Available | Options include breakdown cover, legal assistance, courtesy car, and European driving protection. |
Information on this page is for general guidance only. We do not provide insurance directly. Quotes and cover will vary depending on your personal circumstances and chosen provider. Always check the terms of your policy before taking out car insurance.
Types of cover available
Aviva provides several options to match every driver’s needs. Customers benefit from streamlined services, helpful digital tools, and a balance between competitive pricing and peace of mind.
When reading this Aviva Insurance review, many UK drivers highlight how the company has simplified insurance while maintaining comprehensive coverage across multiple needs. This blend appeals to practical motorists.
Aviva’s policies ensure flexibility: customers can add features, adjust cover, and access quick claims services. This adaptability makes the brand popular among both new drivers and experienced vehicle owners.
Third-Party Only
This essential cover option meets the UK’s legal minimum, protecting other people’s vehicles and property in case of accidents. It’s typically the most affordable insurance choice available.
Third-party insurance is a starting point for budget-conscious drivers. While limited, it helps individuals meet mandatory requirements and ensures compliance with UK law while on the road.
Third-Party, Fire and Theft
This policy expands protection by covering third-party liability plus damage or loss if your vehicle is stolen or damaged by fire. Many drivers find this a balanced option.
The Aviva Insurance review highlights this cover as particularly useful for those seeking affordability while still adding protection against common risks like theft and fire-related incidents.
Comprehensive Cover
Comprehensive cover provides maximum protection, including third-party liabilities and damage to your own car. Many drivers prefer this option for reassurance and broader support in unexpected situations.
Aviva’s comprehensive policy includes optional extras like courtesy cars, legal cover, and European driving, making it one of the most flexible solutions for today’s varied driver profiles.
Why UK drivers choose them
Aviva appeals to UK motorists because of its competitive pricing, extras, and accessible online services. The brand’s long history reinforces trust in its ability to deliver.
Drivers looking for balanced options often refer to this Aviva Insurance review when evaluating value. The mix of affordability and comprehensive protection explains the company’s wide appeal nationwide.
Flexible Coverage
Aviva allows drivers to tailor insurance packages with extras, offering flexibility to ensure each policy reflects personal driving habits and expectations.
Customers enjoy the ability to adjust policies, making them more practical and useful. Flexibility helps motorists balance cost with essential protections and personalised cover.
Efficient Claims
Aviva’s claims process is designed to be quick, efficient, and supportive. Many customers highlight the 24/7 online claim submission system as especially helpful in emergencies.
Drivers reviewing policies often mention smoother claim experiences compared to competitors. The Aviva Insurance review frequently highlights customer satisfaction with response times and clear communication.
Extra Benefits
Optional extras such as European cover and breakdown assistance add convenience. Many UK drivers value these features when planning trips or managing long-distance commutes.
These extras strengthen Aviva’s reputation as a provider that goes beyond standard insurance. For many, additional services improve confidence and practicality in everyday driving.
Trusted Reputation
Aviva’s strong presence in the UK market reassures motorists. Decades of experience, financial strength, and positive reviews contribute to confidence among policyholders nationwide.
The Aviva Insurance review highlights how long-standing trust plays a role in customer loyalty, with many recommending the brand to friends and family.
Things to consider before choosing
Choosing the right policy requires attention to detail. Every driver has different needs, so understanding potential limitations and conditions before committing is essential.
As this Aviva Insurance review explains, analysing policy terms helps drivers avoid surprises and secure the best match for their lifestyle and budget.
- ⚠️ Excess Costs: Carefully review voluntary and compulsory excess amounts, as these can significantly affect overall claim expenses and financial responsibility.
- ⚠️ Policy Exclusions: Check excluded scenarios like commercial driving or non-approved modifications, which could limit your ability to claim successfully when needed.
- ⚠️ Optional Extras: Decide whether add-ons like breakdown cover or courtesy car are worth the extra cost based on personal driving habits.
- ⚠️ Renewal Pricing: Be aware that renewal quotes may increase, so comparing and negotiating ensures ongoing value for money.
Average costs and value for money
Understanding typical prices helps UK drivers decide whether a provider offers genuine value. Costs vary by age, driving history, and desired cover level.
This Aviva Insurance review shows most drivers experience average yearly premiums between £650 and £800, though final costs depend on unique personal profiles.
- 🔸 Young Drivers: Often pay higher premiums, sometimes exceeding £1,200 annually, due to increased risk and limited driving experience.
- 🔸 Experienced Drivers: Typically benefit from lower premiums, often ranging between £500 and £700, depending on their claims history and no-claims bonus.
- 🔸 City Drivers: Pay more than rural drivers due to theft and accident risks linked with dense urban areas and heavy traffic.
- 🔸 Families with Multiple Cars: Often secure discounts with multi-car policies, reducing total annual costs while ensuring adequate cover for all vehicles.
Step-by-step: from quote to cover
The process of getting insured with Aviva is straightforward. Customers appreciate a clear digital experience, accessible tools, and options for tailoring coverage.
As highlighted in this Aviva Insurance review, moving from quote to cover can be completed entirely online, with step-by-step guidance available at each stage.
Step 1 – Request a Quote
Visit Aviva’s official website to start your quote. Enter personal and vehicle details for an instant price estimate tailored to your circumstances.
This initial stage allows you to compare coverage options, customise levels of protection, and understand the overall costs before moving to a final decision.
Step 2 – Choose Your Policy
Select between third-party, third-party fire and theft, or comprehensive cover, depending on your personal needs and budget preferences.
At this point, drivers can review extras and adjust their cover. Many choose comprehensive cover, according to this Aviva Insurance review.
Step 3 – Add Optional Extras
You’ll be offered add-ons such as breakdown cover, legal assistance, or European driving protection. Extras ensure policies meet individual driving habits and lifestyle requirements.
Many drivers highlight these extras as worthwhile investments, especially those frequently travelling long distances or requiring peace of mind during European journeys.
Step 4 – Confirm Details
Carefully review personal information, driving history, and policy features before confirming. Accuracy ensures smoother claims and avoids disputes later.
Once confirmed, your cover will be activated instantly, giving reassurance that your car and responsibilities are fully protected against unexpected events.
Step 5 – Finalise Payment and Cover
Pay securely online to complete your policy setup. You’ll receive confirmation documents via email and access to digital tools for policy management.
Drivers can rest assured knowing they are fully covered. The Aviva Insurance review highlights this step as the seamless conclusion to getting insured.
Other insurers worth considering
Aviva has built a strong reputation for balanced cover, efficient claims, and customer trust. Its offerings appeal to a broad spectrum of drivers nationwide.
This Aviva Insurance review highlights both strengths and areas for consideration. Comparing providers ensures drivers find the right balance between cost, cover, and additional features.
Admiral stands out as a popular alternative, offering competitive multi-car discounts and flexible coverage packages. Many drivers compare these two insurers before making final decisions.
For motorists seeking different perspectives, we recommend exploring our full review of Admiral. It provides further insights into features, pricing, and value for UK drivers.

Admiral Insurance Review: True Value!
Compare cover types, typical costs and useful extras. See how policies fit different driver profiles, so you can weigh value, and support before getting a quote!