Receptionist
Be the face of Malmaison, earning £12.50/hour in a full-time, permanent role. Enjoy great perks, real development opportunities and a friendly, energetic work environment.
Day-to-Day Responsibilities
The role of a Receptionist at Malmaison is all about delivering warm welcomes and friendly farewells. You’ll greet guests, handle queries and manage check-ins with professionalism.
Your daily duties include offering exceptional customer service, managing guest bookings, ensuring smooth departures and arrivals, and supporting the hotel team with efficiency.
You’ll also be responsible for maintaining high presentation standards at the front desk and helping answer questions, whether face-to-face or over the phone.
This position is ideal for someone who enjoys meeting new people and wants to be the heartbeat of a lively hotel atmosphere.
Additionally, you’ll learn the ropes from an experienced team, with plenty of opportunities for development and taking on new responsibilities.
Pros of the Job
This Receptionist role offers competitive pay at £12.50 per hour for 30 hours per week, plus permanent, reliable employment with a respected hotel brand.
Staff receive attractive perks, including heavily discounted hotel stays, meals, healthcare benefits, and unique wellness and reward initiatives.
Cons of the Job
Reception roles can involve standing for long periods and require you to remain cheerful and attentive throughout demanding shifts.
Hotel work sometimes includes unsocial hours, including potential weekends, which may not suit everyone’s lifestyle or family commitments.
Our Verdict
Malmaison’s Receptionist role stands out for its strong package of benefits, positive environment and commitment to development. It’s a promising option for those who enjoy people-focused hospitality and want to build a meaningful career.