Reverse Logistics Operations Executive
Unlock your career potential by managing key logistics metrics, supporting team growth, and enhancing customer satisfaction in a dynamic, diverse environment.
The Amazon Reverse Logistics Operations Executive position offers a full-time permanent role with an estimated salary range of £28,800 to £43,200 per year. Flexible working is unavailable, so the position requires on-site presence. Candidates should hold a related degree and at least two years of experience. The role promises excellent professional development in a reputable global company.
Day-to-Day Responsibilities and Job Insights
This role is dynamic and multi-faceted. Key duties include monitoring and reporting on operational KPIs to ensure efficient returns processing and collaborating with third-party logistics providers for workforce planning.
Training and onboarding new hires are central to maintaining high standards. The Operations Executive leads Gemba walks to uncover process improvement opportunities.
Solving complex technical and operational issues is a core expectation, with clear priority given to addressing customer return tickets.
Regular data analysis is part of the daily routine, helping to maintain transparency across teams. This thorough reporting supports Amazon’s commitment to customer satisfaction.
Candidates must demonstrate strong communication and analytical skills, as well as proficiency in continuous improvement methodologies to excel in this position.
Pros – What Stands Out
Amazon’s supportive and inclusive culture ensures all team members feel valued. Employees are encouraged to embrace innovation and grow within their roles.
The learning environment is rich, featuring regular opportunities for training, professional development, and skill-building, particularly in logistics and process management.
Cons – Points to Consider
No home office or remote options may limit flexibility for those seeking work-life balance. In-person requirements may not suit everyone’s preference or needs.
The rushed pace and expectation to juggle several high-priority tasks might be demanding for applicants accustomed to less intensive environments.
Our Verdict
The Reverse Logistics Operations Executive role at Amazon is an excellent option for someone who thrives in a structured, fast-paced environment. The salary and career prospects are competitive, especially for those passionate about logistics and process optimisation. However, the necessity for on-site work and the intensity of the role should be considered carefully before applying.